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CUSTOMER SUPPORT
If you have any questions or need assistance, our team is here to help. You can reach us by email at info@feisdadbuckles.com
FAQ
How can I track my order?
Our online sales will provide tracking information whether its through our Etsy platform or our website. This will allow you to monitor your package's journey from our store to your doorstep.
How do I return an item?
We understand that sometimes items may need to be returned. Our 14-day return policy process ensures that you can initiate a return with ease and convenience. Please contact us for an RMA.
What if a Gem breaks or chips?
Gems can easily be replaced. The Gems are 22x22 AB crystals and can be found on Amazon. Take a lit match onto the specific glass Gem for 5-7 seconds and it will come off. Then use
E6000 glue to glue another one on.
Note: Different Brand Hard Shoes Have Different Thickness In Their Laces. It is Recommended To Use Thinner Laces.
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